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Trusted by 50,000+ Small Businesses

Trusted by 50,000+ Small Businesses

4.7

4.7

(4.8K reviews)

(4.8K reviews)

Ticket Management - Built In

Ticket Management - Built In

Ticket Management - Built In

Stay on top of your tickets, to-dos, and customer requests—all without switching apps.

Stay on top of your tickets, to-dos, and customer requests—all without switching apps.

Starting $14.99/month

Starting $14.99/month

Why LinkedPhone Works

Why LinkedPhone Works

Why LinkedPhone Works

Stay on Top of Every Ticket. Sleep Better.

Stay on Top of Every Ticket. Sleep Better.

All In One Place

Fully integrated ticket management—no switching between apps, notes, or spreadsheets.

All In One Place

Fully integrated ticket management—no switching between apps, notes, or spreadsheets.

Track The Full Journey or End-to-End Tracking

Track sales cycles, customer journeys, service requests and resolutions in one place.

Track The Full Journey or End-to-End Tracking

Track sales cycles, customer journeys, service requests and resolutions in one place.

Clear Ownership

Assign tickets to team members—collaborate, share comments, and attach files.

Clear Ownership

Assign tickets to team members—collaborate, share comments, and attach files.

Manage Tickets Without Leaving the App

Manage Tickets Without Leaving the App

Manage Tickets Without Leaving the App

Stay organized and close every loop so nothing slips through the cracks.

Stay organized and close every loop so nothing slips through the cracks.

Create tickets so you never forget what needs to get done.

Create tickets so you never forget what needs to get done.

Set priority levels to focus on what matters most.

Set priority levels to focus on what matters most.

Update a ticket’s status to keep work on track, hold or close it when complete.

Update a ticket’s status to keep work on track, hold or close it when complete.

Collaborative Workflows

Collaborative Workflows

Collaborative Workflows

Work together as a team to finish tickets faster.

Work together as a team to finish tickets faster.

Assign tickets to yourself or a team member for ownership and accountability.

Assign tickets to yourself or a team member for ownership and accountability.

Add comments, notes, and documents to any ticket for seamless collaboration.

Add comments, notes, and documents to any ticket for seamless collaboration.

View tickets alongside calls, texts, and voicemails to get the context.

View tickets alongside calls, texts, and voicemails to get the context.

Never Miss What Needs Action

Never Miss What Needs Action

Never Miss What Needs Action

Know when something needs you—then act fast.

Know when something needs you—then act fast.

Stay informed with alerts for business calls, messages, and voicemail.

Stay informed with alerts for business calls, messages, and voicemail.

Customize your alert preferences directly in the app.

Customize your alert preferences directly in the app.

Catch issues early—so customers aren’t left waiting.

Catch issues early—so customers aren’t left waiting.

"LinkedPhone keeps calls, texts, voicemail, and tickets in one customer timeline—so handoffs don’t depend on memory."

"LinkedPhone keeps calls, texts, voicemail, and tickets in one customer timeline—so handoffs don’t depend on memory."

I wasn’t expecting to use the tickets feature

I wasn’t expecting to use the tickets feature

“Being able to create customer service tickets in the app is a game changer. I got this app for a business number and wasn’t expecting to use the tickets feature. Now I can’t live without it. It keeps everything neat and organized and pushes me to provide a great customer experience. Best app and best value hands-down.”

“Being able to create customer service tickets in the app is a game changer. I got this app for a business number and wasn’t expecting to use the tickets feature. Now I can’t live without it. It keeps everything neat and organized and pushes me to provide a great customer experience. Best app and best value hands-down.”

Etsy & Shopify

Etsy & Shopify

Business Owner

Business Owner

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

What’s a “ticket” in LinkedPhone?

A ticket is a way to track a customer issue or follow-up—so it doesn’t get lost in the inbox. Ticket management is included under Customer Tools.

Can I create a ticket from a customer conversation?

Yes—tickets are designed to stay connected to customer context, so your team can see the history.

Do tickets have to be linked to a contact?

Yes. Tickets are linked to contacts—you’ll need a contact to create a ticket.

Can I assign tickets to a team member?

Yes—assignment to a team member is supported.

Can I set priority and status on tickets?

Yes—priority levels and progress/status tracking are included.

What happens if I delete a contact—do tickets go away?

Deleting a contact permanently removes associated tickets.

Discover

Discover

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LinkedPhone

Freedom rings. LinkedPhone empowers modern professionals to work from anywhere. Our local & toll-free business numbers work seamlessly across office phones, landlines, cell phones & laptops. Pro features. Simple pricing. Easy setup.

Growth Newsletter

LinkedPhone

Freedom rings. LinkedPhone empowers modern professionals to work from anywhere. Our local & toll-free business numbers work seamlessly across office phones, landlines, cell phones & laptops. Pro features. Simple pricing. Easy setup.

Growth Newsletter

LinkedPhone

Freedom rings. LinkedPhone empowers modern professionals to work from anywhere. Our local & toll-free business numbers work seamlessly across office phones, landlines, cell phones & laptops. Pro features. Simple pricing. Easy setup.

Growth Newsletter